Saturday, March 03, 2007

Where the Mind is without Fear (Rabindranath Tagore)

Human Size Abodes

World renowned Applied Mathematics department in Brown University was housed in an old house with a spiral staircase. It had a single bathroom for men and women. World authorities on Control system would write manuscripts on an old thick circular table, that seemed like it had served as a dining table in a previous avatar.


A souvenir from any college in India, on the other hand is a glossy affair. Cover of the magazine is usually a building with all students and faculty standing in front totally overwhelmed by the building's size. If one feels helpless to modify situations around him/her in India, it is because of such straight jackets, be it an imposing building, an inflexible system or the weight of any elder's advice. Advice becomes an edict from an authority and not a direction.

Manipal has several colleges and banking institutes. Staff of these institutions built homes for their use during retirement. Since students from Malaysia used to come to Manipal for part of their studies, a tradition of renting these houses to them had become established. Usually, but not always, these were two bed room houses, with an European style bathroom attached to main bedroom and another Indian style used by guests and children in the other bedroom. In addition, there were government built MIG houses, as opposed to LIG and HIG houses. The Medium Income Group houses were two small bedroom and a single bathroom houses.

KarMic Training centres consisted of finding a two bedroom two bathroom place and walking in with the whole gang to determine which room would be a good classroom, where we should have the library, remaining a bedroom and a kitchen usually serving as laboratories. Using Vivek Pawar's suggestion, we purposely had only three computers for four engineers, so the engineers were forced to talk to each other. In addition, we emphasized that you did not always have to be in front of the computer feeding it information.

In the classroom eight chairs would be organized in a horseshoe manner in a single row and classes would be held with only a blackboard. The other eight engineers would be in the two labs in groups of four. The engineers who would be students had a major say in the decisions. They could modify the arrangement anytime they felt necessary.

Initially, two engineers were placed in one of the MIG houses. First three months, the company took care of paying the rent, electricity and other bills. Later the responsibility was transferred to the engineers though the amount continued to be paid by the company. Last quarter, the engineers got trained in driving, applying for telephones and gas cylinders, big issues those years. During the initial phases, when the engineer understood the loan from the eventual design group, in a manner similar to what a bank usually does, an insurance was taken on him/her. In case the engineer died, the loan would be recovered from the insurance coverage. However, we enhanced this concept and paid half the premium for insurance that would pay the engineer in case of a mishap and also paid half the premium for payment to the engineer's parents. Slowly we ensured the engineer was now responsible for more than himself/herself. In initial years, the 11 weeks of class followed by two weeks of time off were followed strictly. Classes were held Wednesday till Sunday to allow outsiders to come and teach during the weekend. So no holidays were allowed during the eleven weeks - None. Classes were to start daily at 9:00 AM and at 2:00 p.m. First few days, engineers came late, we started making a histogram on how many joined at 8:57, 58, 59, 9:00, 9:01 etc and the classed started on time after that.

Food and living expenses were covered in the fess. We also covered all laundry to ensure engineers learnt to spend the day in clean laundered clothes. Monthly, Rs 250 was paid so that engineers could call home. Connection with home was important.

Engineers were paid Rs. 1500 per month for working for the company for one hour per day. Usually it is typical to pay a stipend. That decouples the idea of work and money. Each evening, we would all troop to the western edge of Manipal from where the Arabian Sea is visible and discuss this work. The work could be recruitment, accounts, computer set up or local administration or library maintenance.

Quite a few of our engineers came from poor families. There were engineers that sent money orders home from this monthly income. I think the number of engineers that were poor, or had lost family members etc makes up a good 70% of the population. We requested our engineers to use local small shops for phone calls even though the training centre had STD, we wanted to make sure the shops thrived.

We had our own electrician, plumber, gardeners and people to clean the houses. All houses would be swept daily and mopped every other day. Home owners were happy to entrust their houses. Sathish, who owned a STD booth joined us to organize all the help, he still works with us. He still operates the STD booth.

Detoxification

One of our engineers moved his household items. With rains being torrential in Manipal, it took the moving company a few days extra to deliver the items. Though our engineer was extremely upset and would not tip the people who delivered, feeling sorry I was trying to pay a small amount to the people who delivered. I got caught and one engineer asked 'if I was being naive'. I mumbled something that day.

A year later the answer was much clearer. We were trying to be naive. Our society has become so polluted that we have become extremely cynical. We expect everyone is trying to cheat, we also take this mode of operation to be natural. In US, the case is different. Strangers will greet you and normal assumption between two people is that each is honest. In our closed environment, we have become such people. It removes layers of distrust and allows us to live a fuller life. Friendships are deeper. When men and women work together late in the night, men will accompany women and see them safe to their homes. Library door is open and I do not expect our engineers to cheat. The trust has been returned. When new women engineers join the company, parents come to check how the environment. Once the morning is over, they are ready to return home, satisfied with the environment.

We had a case when some of our engineers were working in Bangalore. We had only one house, so one room occupied by women and others by men. One parent was concerned, came to Bangalore to make sure everything was OK, stayed in the house and on the way out said the daughter is safer there than in any other arrangement.

Our engineers go out and sometime lose things having gotten to this level of freedom. Question is why is it not like this in other organizations and places. Even big organizations are worried about theft of cellphones, laptops leave alone purses.

8 comments:

Gaurav said...

I wonder where does this all belong. About right and wrongs.

Tipping a waiter who served well. Are we helping him out, I don't know if my 5-10 Rs tip will really help him. Or is it to distinguish him from somebody who was rash. Or the rash person be tipped too. Or leave the matter simply because the waiter is anyway being payed by the hotel.

I see the children who come in non-AC bogies to clean the floors and some others who come with pictures of God. Both ask for money. The choice is quite simple then.

Gaurav said...

I think while going on lifts around in office. Strangers all there. I see in movies people saying goodmornings. But sometimes only do I see two strangers talk.

There is a lot to do with insecurity too. Everybody wants to make it big. Few people make it big alone. Others are insecure about their positions. They have few useless ideas in their brains which they treasure as all theirs.

Did u read that article where some top person of research (I dont remember the name and designation) was caught copying some manuscript and more than once.

What are all the pharmas doing and that all of them are dragge to courts for some or the other patent things.

For that matter, movies and songs and all

No its not a problem with India as a country but a lot to do with the economics. There is not much money to be put in and a lot that everyone wants.

Satisfaction is what we need, if we don't have the money to saturate the desires. or may be not.

Anonymous said...

:) The section about detoxification
brought back memories from a trip to key west a couple of years ago.

Its a longish comment -

We went on this amazing jet ski tour around the keys for some 2 hrs
and when we came back and returned the jet skis we realised we didnt
have a picture of us riding it. And then there was this lady who was a
professional photographer who had clicked us (the pictures were rather nice)
and offered to print it for $15.And said we could pick it up from her
studio the next day.I didnt think twice handing over the $15 but as
soon as she was gone a knot started to form in my stomach .. the kind
of knot one gets as child when u do something ur mother warned you to
not do becoz u wud be cheated ! So any ways .. not entirely sure I
would get my picture .. partly feeling stupid, i continued to hope
I'd get the picture the next day.The next day did come
, her friend at her studio said she didnt leave him any instruction to give
my any picture .. but that she will be there "later". Ok so I started to
be the butt of everybodys(in our group)joke everybody else in the group
was cracking but I thought I was going to come back later and check anyways.
Which everybody was opposed to as all our afternoon activities were scheduled
on the other side of the island. I managed to sound convincing enough to let
us go back for another check and whoala! the next visit to the studio I did get it !!

After that incident we had a loooong conversation about how a lot of these ppl
who do cheat seem to have meager incomes and it is unfair on our part to expect
underprivileged folks to give the top priority to honesty and integrity when
they are just tooo darn busy trying to put together the next meal for their family.
Not to mention we see big acts of honesty and display of integrity in the
face of dire personal circumstances.. I'm sure we have all seen plenty of those ..
But to demand such high strength of character from everyone in rather difficult
situations .... we just dont qualify. When everybody in our country has the basic
living standards that a country like the US provides for its citizens ..
I'm sure the levels of trust and honesty will rise with it.


As for the stealing of property from offices by well
educated professionals ... shame on them !

Shally said...

I feel all depends n individual , the way he has been brought up. his inner consiousness .

if we talk about honesty and all from others.
tell me how honest are we
how many times do we really stick to rules.

trust me in many cases our own convinience overpowers everything else

Hey hatts off to u writes
who actually thought about all this thing
I luved it

Shally said...

We talk about all this and expect others to be honest

How honest are we all to others
When such things happen simple convenience overpowers everything else.

Hats off to writer - who probed such a trivial inner consciousness in human beings

i want my mother to read it - she simply says ' don’t trust people, they always have some bad intension when they offer help ' .
i want to prove that she is wrong to some extent .

Trust is accepting another person with his flaws.

If some one cheated you, trust me “YOU HAVE NOT LOST ANYTHING, BUT HE HAS”

mahant said...

AParna Kar ( http://thevariegatedsky.blogspot.com/ ) has written a book based on her blogs called 'The day I was proven wrong' again recalling an event where a stranger did a decent thing. Poor people and villagers seem to be able to live simpler lives because their daily lives are intertwined. Us, educated people in a congested country start becoming self centered losing out on a big part of life.
@ispeaker - The need is great so our charity hurts. I wish we could imagine our country where begging was not necessary. Some of the beggars could be as smart as we are.
@anonymous - Please send the note to Aparna's blog or Chicken Soup for the soul community http://www.orkut.com/Community.aspx?cmm=82535
@shally - Thanks for the compliment. I agree if we think we would do a decent thing and we think 'Others are equally decent', there should be no surprise.

sid said...

The insight in building a relationship, trust and Society is amazing. I don't think i ever went through such a thought process. Thanks!

As far as the tips concerned, if we leave it to the simple definition of "a gratuity for the service", it makes much more sense. Point is do we really try to make it so simple as it sounds?

Chintan Agarwal said...

"we have become extremely cynical"
To the extent that we have started to think of anything good as utopian and totally impossible.
I also thought the same until I joined my school in Indore. There the sale of eatables(after school and before physical activity session) took place without any supervision(i.e. nobody to collect the money). Students used to pick up what they wanted to eat and put the appropriate amount for that in the (open) cashbox. Normally we would expect that the amount of money received would be less(I thought that nobody would pay). Well, I had to see it to believe, but the money received was never less, always more. I guess such initiatives require a lot of trust. And trust me the results are great. I mean the kind of trust I had in myself and my school-mates due to this is something that I think will last forever.